Cookie Policy
Guan Ho Leong Optical – BDC
Operated by Guan Ho Leong Group Sdn Bhd
Last updated: 20 August 2026
1. Introduction
Guan Ho Leong Group Sdn Bhd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Cookie Policy explains what cookies and tracking technologies are, how we use them on our websites and digital platforms (including ghlg.my and all its subdomains), and your choices regarding their use.
This policy should be read together with our Privacy Notice, which provides further details on how we handle your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
2. What Are Cookies and Tracking Technologies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, enhance user experience, and provide information to website owners.
Cookies can be:
Persistent - remaining on your device until you delete them or they expire; or
Session - deleted automatically when you close your browser.
In addition to cookies, we may also use other tracking technologies such as pixels and scripts to understand how visitors interact with our websites.
3. How We Use Cookies and Tracking Technologies
We use analytics service providers to understand how visitors interact with our websites. These providers may use cookies or similar technologies to collect anonymous usage data.
Current Setup (Lightweight Mode)
In our current setup, we use a cookie‑free, lightweight analytics solution that:
Does not place cookies on your device;
Does not collect personal data;
Does not require consent;
Captures only anonymous usage data to help us understand which pages are most visited and how users navigate our sites.
This means you can browse our websites without any tracking cookies being placed on your device.
Advanced Features (If Enabled)
Should we enable advanced analytics features (such as heatmaps, session replays, goals, or custom parameters) in the future, we will:
Update this policy to reflect the additional data collected;
Seek your explicit consent before activating non‑essential tracking;
Provide you with clear opt‑out mechanisms.
4. Types of Tracking Used
Type | Purpose | Examples |
|---|---|---|
Essential / Strictly Necessary | Required for the basic functioning of our websites. You cannot opt out of these. | Session cookies, load balancing cookies, security tokens |
Performance / Analytics (Lightweight) | Collects anonymous information about how visitors use our websites. No cookies or personal data are used. | Anonymous visitor counts, page view statistics |
Performance / Analytics (Advanced) | May use cookies to collect information about visitor behaviour, such as click patterns and session replays. Requires consent. | Heatmaps, session replays, goals |
Functional / Preference | Remember choices you make (such as language preference) to provide a more personalised experience. | Language preference, region selection |
5. Third-Party Service Providers
We work with analytics service providers to help us understand how visitors interact with our websites. These providers are contractually bound to process data only for the purposes we specify and in accordance with applicable privacy laws.
In our current lightweight setup, no personal data is shared with these providers.
Should we enable advanced features in the future, we will:
Ensure all third‑party providers comply with the PDPA;
Obtain your consent before any personal data is collected or shared;
Provide clear information about what data is collected and how it is used.
6. Your Consent & Choices
Under the Malaysian PDPA, we are required to obtain your consent before placing non‑essential cookies on your device.
Current Setup (Lightweight Mode)
For our current lightweight analytics setup, no consent is required as no cookies or personal data are collected. You may continue browsing our websites without any tracking cookies being placed.
If Advanced Features Are Enabled
Should we enable advanced analytics features in the future:
A consent banner will appear when you first visit our websites;
You may accept or reject non‑essential tracking by clicking the appropriate button;
You can change your preferences at any time.
Other Opt-Out Options
You have the following additional choices regarding cookies and tracking:
Browser Settings: You can configure your browser to block or delete cookies. Most web browsers allow you to control cookies through their settings. However, please note that blocking certain cookies may affect the functionality of our websites.
Do Not Track (DNT): Our analytics service providers honour the Do Not Track setting from browsers by default. If you have enabled DNT in your browser settings, you will not be tracked.
Opt‑Out Links: If you wish to opt out of analytics tracking, you may do so by visiting any page on our website with the following query parameter: ?pixel_optout=true.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated "Last updated" date.
8. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
data@ghlg.my | |
Postal Address | 985 Ground Floor, BDC Commercial Centre, Taman Satria Jaya BDC, Jalan Stutong, 93350 Kuching, Sarawak, Malaysia |
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