General Disclaimer

General Disclaimer

Guan Ho Leong Optical – BDC

Operated by Guan Ho Leong Group Sdn Bhd

Last updated: 20 July 2026

1. General Information

1.1 The content published on this website (help.ghlg.my) and its subdomains is provided for general informational purposes only.

1.2 While we endeavour to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on this website for any purpose.

1.3 Any reliance you place on such information is therefore strictly at your own risk.

2. No Medical Advice

2.1 The content on this website does not constitute medical advice, professional diagnosis, or a substitute for a comprehensive eye examination.

2.2 Optical prescriptions, vision health information, and product recommendations provided on this website are for reference only. You should always consult a registered eyecare practitioner for advice tailored to your specific visual needs.

2.3 We strongly recommend that you undergo a full eye examination before purchasing any optical appliances, including spectacles, sunglasses, and contact lenses.

3. Product Information

3.1 While we take every care to ensure that product descriptions, prices, and specifications displayed on this website are accurate, we do not warrant that they are error-free.

3.2 Colours and designs of products as displayed on your screen may vary from the actual product due to differences in display settings.

3.3 All products are subject to availability. We may add, remove, or change the products we offer from time to time without prior notice.

3.4 The inclusion of any brand or product reference on this website does not constitute a guarantee of continued availability.

4. Limitation of Liability

4.1 To the fullest extent permitted by law, Guan Ho Leong Group Sdn Bhd, its directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with:

• Your use of, or inability to use, this website;

• Any errors or omissions in the content of this website;

• Any loss or damage caused by reliance on information obtained through this website.

4.2 Nothing in this disclaimer excludes or limits our liability for:

• Death or personal injury caused by our negligence;

• Fraud or fraudulent misrepresentation;

• Any liability that cannot be excluded or limited under Malaysian law, including the Consumer Protection Act 1999.

5. External Links

5.1 This website may contain links to external websites that are not operated or controlled by us.

5.2 We have no control over the content, privacy policies, or practices of any third-party websites. We do not endorse and are not responsible for the content or availability of such external sites.

5.3 The inclusion of any link does not imply our recommendation or endorsement of the views expressed within them.

6. Professional Advice Disclaimer

6.1 Any information provided on this website regarding eye health, vision correction, or optical products is intended for educational and informational purposes only.

6.2 It does not replace a face-to-face consultation with a registered eyecare practitioner. You should not disregard professional medical advice or delay seeking it based on information you have read on this website.

7. Changes to This Disclaimer

7.1 We reserve the right to update or amend this disclaimer at any time.

7.2 The latest version will always be published at https://help.ghlg.my/legal/disclaimer.

7.3 Your continued use of this website after any changes constitutes your acceptance of the updated disclaimer.

8. Governing Law

8.1 This disclaimer is governed by and construed in accordance with the laws of Malaysia.

8.2 Any dispute arising out of or in connection with this disclaimer shall be subject to the exclusive jurisdiction of the courts of Malaysia.

9. Contact Us

For any questions regarding this disclaimer, please contact us:

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